Purchasing Guide

Quotation
As our major sales formats are bidding and price negotiation, most of our models are not sold at fixed prices. Please register as a customer at Customer Registration, we will then assign your enquiry to one of our sales representatives to follow up who will assist you in participating our bidding or price negotiation process.

Minimum Order Quantity
Our minimum order quantity is 50 pieces per model. No sample is provided.

Stock Information
  1. Our types of stocks mainly include mobile phone, tablet, and computer, accessories (of mobile phone, tablet and computer), network card and router.
  2. For the major brands we sell, please refer to Brands.
  3. We mainly sell the mobile phones from Europe and also the ones from Australia and US. We occasionally sell the mobile phones from Mainland China, Hong Kong, Japan and Korea. However, if you enquire the mobile phones from these origins, please send us the models and their origins you are interested in. We will reply the search result to you within three working days.
  4. We sell entire mobile phone and do not provide spare parts, including LCDs.
  5. We only provide original (genuine) mobile phones.
  6. We do not provide warranty service for all our stocks.
  7. All our stocks are thoroughly examined by our qualified staff and categorized into different grades, including brand new, nearly new, 14-day and used, depending on the condition of the stocks. Grading information: Grading System
  8. Currently in Stock: We have tens of millions Hong Kong Dollars' worth of goods always in stock for sale. Our stock lists contain the details of items i.e. Brand, model number, quantity, grading and conditions Bidding List
  9. Due to the large quantity of the stocks, we aren't able to list the versions, storages, colors, whether they are SIM Free, locked or unlocked of each model in our bidding lists. If customers want to know the specifications of each model, please ask your assigned sales representative to check the models you enquire onsite.
Quality Check
  1. For Walk-in Customers
    Our company's address is 15th floor, 1 Hung To Road, Kwun Tong, Kowloon, Hong Kong, 5 minutes' walk from Ngau Tau Kok Station (Exit B6), MTR Kwun Tong Line. our entrance for quality inspection is at Unit 1522.
    If you don't know how to walk from Ngau Tau Kok Station to our office, please visit Google Map, call our general line at (852) 2377 9612 or consult your assigned sales representative.
    For onsite quality check, please come to our Hong Kong headquarters within office hours on date dates (every Monday, Wednesday and Friday except Hong Kong pubic holidays) because all new arrivals come on these days.
    Office Hours: 10:00am - 6:00pm, Monday to Saturday (Hong Kong Time)
    Closed on Sundays and Hong Kong Public Holidays
  2. For Overseas Customers
    Overseas customers can assign their assigned sales representatives to check quality on behalf of them.
Wholesale Formats
  1. We don't have any sales office or agent in other regions except Hong Kong, as our Hong Kong headquarters is responsible for sales.
  2. Sales Formats
    • Bidding
      We host auction 3-times-a-week on every Monday, Wednesday and Friday (except HK public holidays). Local Buyers generally come to our HK headquarters to bid onsite. Overseas buyers can bid through their assigned sales representative who will inspect stocks and bid on behalf of you. Bidding lists are generally published at Bidding List every Saturday/Sunday, Tuesday and Thursday evening in Hong Kong Time, one day ahead of scheduled bid date. Customers can also follow us on WeChat public account GY-Eng and add WeChat ID gytelecom as a contact to keep up to date with the latest bidding lists.
      Bidding Process & Arrangement
    • Price Negotiation
      Buyers can negotiate the prices of our stocks with our company within our office hours every Tuesday, Thursday and Saturday or after 3:00pm within our office hours every Monday, Wednesday and Friday. The stock list for price negotiation is published at noon every day except Sunday in Hong Kong Time.
      The Stock List for Price Negotiation
    • Presale
      Presale aims at selling our purchased goods on the way delivered to our company to accelerate transaction and offer you more options. The stock list for presale is updated at noon is published at noon every day except Sunday in Hong Kong Time.
      The Stock List for Price Negotiation
    • Preorder
      If you cannot find the models you enquire in our stock list, please try our preorder sales format. Preorder involves searching for products that are currently not in our stock. Just make a simple customer registration and send us the models you enquire. We will reply to you the search result within three working days.
Customers who will buy in a large quantity as follows are allowed to directly negotiate price with our company without the need to participate in our bidding process.
  • About 100 pieces (the same model and the same grade) with the unit price of above HK$500
  • About 300 pieces (the same model and the same grade) with the unit price of below HK$500
    The models for price negotiation are listed in the part entitled "For Price Negotiation" in our bidding lists, customer can negotiate price with us right on the bid dates marked on the bidding lists.
    If the quantities of our stocks are below 100 pieces (the same model and the same grade) with the unit price of above HK$500 or 300 pieces (the same model and the same grade) with the unit price of below HK$500, customers can also negotiate price with our company and then we will search the stocks to suit your needs.
    If customers are only interested in buying our minimum order quantity per model, namely, 10 pieces per model, they can only buy from us through bidding process.
  • The currencies of target price and payment are in Hong Kong dollars or US dollars. The currencies of bids and price negotiation are in Hong Kong dollars.
  • If customers want to buy from us, please view our bidding lists first to check if we have the models you want to buy. To keep up to date with our latest bidding lists, please visit Bidding List every Saturday/Sunday, Tuesday and Thursday evening in Hong Kong Time, follow us on WeChat public account GY-Eng and add WeChat ID gyhk-eng as a contact. They can also directly consult with their assigned sales representatives by Email or instant messaging about the models they enquire or notify their assigned sales representatives one day before bid dates of hosting them for biding next day.
  • 8 Steps of Bidding Process
    • Customer Registration
    • Contacted by Your Assigned Sales Representative
    • Visit Bidding List page
    • Quality Inspection
    • Fill in Bid Form
    • Bid Result Announcement
    • Payment and Delivery
    • After-sales Feedback
  • Bidding Result Announcement:
    The bidding result of each auction is generally announced in the evening of bid dates. The customer number of each winner will be posted outside our office, published on this website, as well as shared to all the contacts of WeChat ID gyhk-eng. Your assigned sales representative will also notify you by phone, email or instant messaging if you win a bid. You can also call your assigned sales representative if you want to know the result as soon as the deals are confirmed or for any queries on the bid result. When customers ask our online marketing representative the bid result on a certain bid date, they need to tell him/her if they have participated the bidding process or price negotiation process of that day and who their assigned sales representatives are. We won't disclose any information of the bid or price negotiation results to non-bidders and non-price negotiation customers. If you have participated in, please directly consult you assigned sales representative of if you have won a deal or not. Only the winners' customer numbers, the models and their quantities they have won will be published on the result publication list. The winners' bids won't be published and disclosed to other customers.
Payment, Trade & Shipping Terms
  • Option 1: Pay cash at the Cashier Section if you can come to our Hong Kong headquarters
  • Option 2: Pay by bank transfer from your HSBC or BOC account in Hong Kong
  • Option 3: Pay by TT (Telegraphic Transfer: https://en.wikipedia.org/wiki/Telegraphic_transfer)
    PayPal, Credit Card, Western Union and other payment methods not accepted. Receipt must be provided before the next business day once deal is confirmed.
  • Trade Term: FOB Hong Kong. Deliveries are usually not provided. Local buyers can come to our Hong Kong headquarters to pick up stocks. For overseas buyers, deliveries are provided by your chosen courier company i.e. DHL, FedEx or other courier with your own courier account.
    Please consult with your assigned sales representative about the shipping time and charge to your country.
References